Click Agency

Privacy Policy — CLICK AGENCY

Last Updated: [Insert Date]

CLICK AGENCY (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, our services, or our communications.

1. Who We Are

CLICK AGENCY is a creative and digital communication studio offering branding, content production, digital strategy, and AI‑enhanced creative services.

We act as Data Controller for all personal data processed through our website and service platforms.

2. What Data We Collect

We collect only the data we need to operate efficiently and deliver an exceptional experience. This may include:

A. Data You Provide Directly

  • Name and surname

  • Email address

  • Phone number

  • Company details

  • Project information or messages sent through our forms

  • Files or materials you choose to upload

B. Data Collected Automatically

  • IP address

  • Device information

  • Browser type and version

  • Usage data, including pages visited and time spent

  • Cookies and tracking technologies (see Cookie Policy)

C. Data from Third Parties

We may receive technical analytics data from trusted tools such as Google Analytics, Meta, or similar platforms.

3. Why We Collect Your Data

We process your data for the following purposes:

  • To respond to your inquiries and provide requested services

  • To manage ongoing projects and client relationships

  • To send updates, proposals, or commercial communications (only with your consent)

  • To improve website performance, security, and user experience

  • To conduct analytics and measure campaign effectiveness

  • To comply with legal obligations

We process your data only when there is a lawful basis, such as consent, legitimate interest, contractual necessity, or legal compliance.

4. How We Use AI Technologies

For some projects, CLICK AGENCY uses AI‑powered tools for content creation, optimization, and workflow automation.

When AI tools are used:

  • Only the data strictly necessary for the task is shared

  • Data is processed securely using compliant platforms

  • No personal data is used for training external AI models

  • Outputs remain fully under the ownership of CLICK AGENCY and/or the client

5. How We Store and Protect Your Data

We implement advanced security measures to prevent loss, misuse, or unauthorized access, including:

  • Encrypted data transmission (HTTPS/SSL)

  • Secure storage on GDPR‑compliant servers

  • Access control and authentication protocols

  • Regular security monitoring and updates

We keep your data only for the time necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Who We Share Your Data With

We never sell or trade your personal information.

We may share data with:

  • Trusted service providers (hosting, analytics, email services)

  • Partners involved in delivering a specific project (only when necessary)

  • Legal authorities, if required by law

All third‑party providers are required to comply with GDPR standards.

7. International Data Transfers

If data is transferred outside the EU/EEA, we ensure adequate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • GDPR‑compliant processing agreements

  • Services operating under recognized international frameworks

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at: privacy@clickagency.it

9. Cookies and Tracking Technologies

We use cookies to improve functionality, analyze traffic, and personalize content. You can manage your cookie preferences at any time through your browser settings or a dedicated banner if available.

For full details, see our Cookie Policy.

10. Links to Third‑Party Websites

Our website may contain links to external sites. We are not responsible for their content, security, or privacy practices. We recommend reviewing their policies before sharing personal information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our internal practices. Updates will be published on this page with a revised “Last Updated” date.

12. Contact Us

For any questions or privacy‑related requests, please contact:

CLICK AGENCY
Email: privacy@clickagency.it

Thank you for trusting CLICK AGENCY with your information.